Privacy Policy
Alluring Glass LLC
Address: 1920 Losantiville Ave, Golf Manor, OH 45237
Effective Date: 1/1/2026
Introduction
Alluring Glass LLC (“Alluring Glass,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and your choices regarding that information.
By using our website, contacting us, signing up for SMS communications, or doing business with Alluring Glass, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when requesting a quote, scheduling service, communicating with us, signing up for SMS updates, or engaging in business with Alluring Glass. This may include:
- First and last name
- Business name (if applicable)
- Email address
- Phone number (including mobile number for SMS communications)
- Physical address or service address
- Project or inquiry details
We may also collect customer financial information only for payment processing purposes, but we do not permanently store full payment card details or financial account numbers.
SMS Messaging & Communications
If you provide your mobile phone number and opt in, Alluring Glass may send you SMS or MMS messages for purposes including:
- Appointment scheduling and reminders
- Service updates
- Project or quote communication
- Billing or payment notifications
- Customer support
- Limited promotional or service-related messages (if you opt in)
Consent to Receive Messages
By providing your phone number and opting in, you consent to receive text messages from Alluring Glass LLC. Consent to receive SMS messages is not a condition of purchase.
Message Frequency
Message frequency may vary depending on your interaction with us.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you re-subscribe.
Help Instructions
For help, reply HELP or contact us at:
Phone: 513-216-1987
Email: info@alluringglass.com
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
No Sale of Mobile Information
We do not sell, rent, or share your mobile number or SMS opt-in information with third parties for marketing or promotional purposes.
Payment Processing
If you make a payment, your payment information is processed securely by our trusted third-party payment processors:
- Bizdog Payments
- QuickBooks Online
Alluring Glass does not store or retain full credit/debit card numbers or other sensitive payment credentials. Payment processors may collect and store financial data according to their own privacy policies.
Website Analytics & Cookies
Our website uses analytics tools, including Google Analytics, to help us understand how visitors use our site. These tools may collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on site
- Referring website
Google Analytics may use cookies or similar technologies. You can learn more about Google’s data practices and opt-out options at:
https://policies.google.com/privacy
How We Use Your Information
We may use the information we collect to:
- Provide quotes and respond to inquiries
- Schedule and perform glass and glazing services
- Communicate with customers (including SMS, if opted in)
- Improve our website, services, and customer experience
- Process payments and manage transactions
- Maintain business records and comply with legal obligations
We do not sell or rent personal information.
Information Sharing
We may share your information only when necessary, including:
- With payment processors to complete transactions
- With service providers (including SMS delivery providers such as Twilio) who assist in business operations
- When required by law or legal process
- To protect our rights, safety, or property
We do not share personal information with unrelated third parties for marketing purposes.
Data Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of information transmitted electronically.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Fulfill business and legal obligations
- Maintain appropriate records
Payment card data is not stored by Alluring Glass.
SMS consent records may be retained for compliance and audit purposes.
Your Rights & Choices
Depending on applicable laws, you may have rights regarding your personal information, including:
- Accessing your personal information
- Requesting corrections
- Requesting deletion (where applicable)
- Opting out of SMS communications
To make a request, please contact us using the information below.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Alluring Glass LLC
1920 Losantiville Ave
Golf Manor, OH 45237
Phone: 513-216-1987
Email: info@alluringglass.com